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1-Understand the principles and frameworks of medical quality management and their application in hospital settings.
2-Explore the integration of quality standards such as ISO into hospital departments to improve efficiency and patient care.
3-Develop skills to assess, measure, and enhance patient satisfaction and service quality.
4-Identify and implement strategies to promote occupational safety and minimize workplace hazards in healthcare environments.
5-Analyze the relationship between quality management, patient safety, and staff well-being.